1. Agreement and company information
These Terms of Service ("Terms") govern access to and use of lindypanels.com and any page, form, booking flow, or digital property operated under that domain (collectively, the "Site") by Lindy Panels, Inc., a Delaware corporation ("Lindy," "Company," "we," "us," or "our"). When you affirmatively accept these Terms through a checkbox, button, or other acceptance mechanism, you agree to be bound by them. If you act for a company or other organization, you represent that you have authority to bind that organization. Your use of the Site is also subject to these Terms to the extent permitted by applicable law.
2. Eligibility and business use
You must be at least 18 years old and legally capable of entering into a contract. The Site and Services are intended for business, professional, and commercial use. They are not offered for personal, family, or household purposes.
3. Site purpose and no engagement by website use
The Site provides information about Lindy and allows prospective clients, partners, applicants, and other users to contact us or book a call. Accessing the Site, submitting information, or booking a call does not create a client relationship, advisory relationship, fiduciary relationship, or obligation for Lindy to provide services. An engagement begins only when the parties execute a written Statement of Work, service agreement, order form, or other written engagement document (each, an "SOW") and any required initial payment is received.
4. Services and controlling documents
Lindy may provide Google Knowledge Panel strategy, entity research, structured-data work, online presence optimization, content and publishing coordination, reputation-related services, and related professional services (the "Services"). The specific scope, fees, payment milestones, timelines, deliverables, support period, guarantees, and refund rights are governed exclusively by the applicable SOW. If an SOW conflicts with these Terms, the SOW controls for that engagement. Website descriptions, sales calls, proposals, examples, and general timelines do not amend an executed SOW unless the amendment is in writing and signed by both parties.
5. Independent service provider and third-party platforms
Lindy is an independent service provider. Lindy is not affiliated with, endorsed by, sponsored by, or acting on behalf of Google LLC, OpenAI, Meta, LinkedIn, Wikidata, any search engine, any publisher, or any other third-party platform. Google and other third parties control their own products, policies, indexing, verification, rankings, displays, data, and enforcement decisions. A Knowledge Panel is not purchased from Google and is not a certification or endorsement by Google.
6. Estimates, platform dependency, and results
Unless an SOW expressly states otherwise, timelines and outcomes are good-faith estimates rather than guarantees. Results may depend on platform indexing, algorithm changes, eligibility, source availability, publisher schedules, client cooperation, namesake conflicts, third-party review, and other matters outside Lindy’s control. Except for an express written commitment in an SOW, Lindy does not guarantee that a Knowledge Panel, KGMID, search feature, ranking, autocomplete result, AI output, publication, claim approval, or other third-party result will appear, remain available, display particular information, or occur within a specific time.
7. Fees, taxes, and refunds
Fees, payment schedules, accepted payment methods, late-payment consequences, taxes, expense treatment, and refunds are governed by the applicable SOW or invoice. Fees are non-refundable except as expressly stated in the applicable SOW or required by law. You are responsible for applicable sales, use, value-added, withholding, or similar taxes, other than taxes imposed on Lindy’s net income. A disputed charge does not excuse payment of undisputed amounts.
8. Client responsibilities
You agree to provide accurate, current, lawful, and complete information; respond reasonably promptly to requests; obtain required permissions and approvals; and cooperate with any platform, verification, publication, or claim process included in the SOW. You may not direct Lindy to publish or submit information that is false, misleading, defamatory, infringing, deceptive, unlawful, or intended to impersonate another person or entity. You remain responsible for the factual accuracy and lawfulness of all information and materials you approve or provide.
9. Client materials and authorized public use
You retain ownership of photographs, biographies, documents, data, trademarks, and other materials you provide ("Client Materials"). You grant Lindy and its contractors a worldwide, non-exclusive, royalty-free license during the engagement and any agreed support period to host, copy, edit, format, transmit, submit, publish, and otherwise use Client Materials as reasonably necessary to perform the Services. You represent that you have all rights and permissions required for that use. You understand that some authorized information may be submitted to or published on public websites and third-party platforms as part of the Services.
10. Lindy intellectual property
The Site and its original text, graphics, audiovisual materials, designs, selection and arrangement, software, templates, processes, documentation, research, methodologies, databases, and other content (collectively, "Lindy Content") are owned by Lindy or its licensors and are protected by copyright, trademark, and other laws. Subject to these Terms, Lindy grants you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for legitimate business evaluation. No other right or license is granted.
11. Prohibited use of Lindy Content
Without Lindy’s prior written consent, you may not reproduce, republish, adapt, translate, distribute, sell, license, scrape, frame, mirror, publicly display, commercially exploit, create derivative websites or marketing materials from, use as model-training or retrieval material, or remove proprietary notices from Lindy Content. You may not use Lindy Content to build, market, or improve a competing service. These restrictions do not prohibit uses that applicable law expressly permits and that cannot lawfully be restricted by contract.
12. Deliverables and background materials
Ownership or license rights in client-specific deliverables are governed by the SOW. Lindy retains all rights in its pre-existing and general-purpose tools, methods, templates, know-how, research, systems, workflows, prompts, software, and improvements ("Background Materials"). If Background Materials are embedded in a deliverable, Lindy grants the client a non-exclusive license to use them only as part of that deliverable for the client’s internal business purposes, unless the SOW states otherwise.
13. Confidentiality
Each party will use reasonable care to protect non-public information disclosed by the other party and marked confidential or reasonably understood to be confidential. Confidential information may be used only to evaluate, administer, or perform the engagement and may be disclosed to personnel, contractors, advisers, and service providers who need it and are subject to confidentiality obligations. Confidentiality does not apply to information that is public without breach, independently developed, lawfully received without duty, or required to be disclosed by law. A party required to disclose confidential information will, where legally permitted, provide prompt notice and reasonable cooperation.
14. Privacy
Lindy’s Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected. By using the Site or Services, you acknowledge that policy. If an engagement requires Lindy to process personal information solely on a client’s behalf, the parties may enter into a separate data processing agreement where required.
15. Communications and electronic signatures
You consent to receive service, transactional, scheduling, billing, and account communications electronically. You may opt out of marketing communications at any time, but may continue to receive non-marketing communications relating to an active inquiry or engagement. Electronic signatures, electronic records, and copies are intended to have the same effect as originals to the extent permitted by law.
16. Third-party services and links
The Site and Services may use or link to third-party providers, including hosting, analytics, advertising, forms, scheduling, video conferencing, payment processing, communications, artificial intelligence, publication, search, and social platforms. Third-party services are governed by their own terms and privacy practices. Lindy is not responsible for third-party outages, policy changes, security incidents, content, decisions, or acts.
17. Acceptable use
You may not interfere with the Site, bypass access controls, introduce malicious code, probe or test vulnerabilities without authorization, use automated systems in a manner that burdens the Site, impersonate another person, collect personal information unlawfully, or use the Site or Services to violate law or third-party rights.
18. Suspension and termination
Lindy may suspend or restrict Site access when reasonably necessary to protect the Site, users, rights, security, or legal compliance. Engagement termination rights are governed by the SOW. Provisions that by their nature should survive termination, including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and dispute provisions, will survive.
19. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LINDY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LINDY DOES NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT THIRD-PARTY PLATFORMS WILL TAKE OR REFRAIN FROM ANY ACTION. NOTHING IN THESE TERMS EXCLUDES A WARRANTY THAT CANNOT LAWFULLY BE EXCLUDED.
20. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINDY AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, OPPORTUNITY, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. LINDY’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO AN ENGAGEMENT WILL NOT EXCEED THE FEES PAID TO LINDY UNDER THE APPLICABLE SOW DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. FOR CLAIMS BY A SITE USER WHO PAID NO FEES, THE CAP IS US$100. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
21. Indemnification
You will defend, indemnify, and hold harmless Lindy and its directors, officers, employees, contractors, and affiliates from third-party claims, losses, liabilities, damages, judgments, penalties, and reasonable legal fees arising from Client Materials, facts or instructions you provided, your unlawful or unauthorized conduct, your breach of these Terms or an SOW, or your violation of third-party rights. Lindy will provide reasonable notice and may participate in the defense. You may not settle a claim in a manner that admits fault by or imposes obligations on Lindy without Lindy’s written consent.
22. Governing law, venue, and equitable relief
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Except where an SOW provides a different agreed forum, the state and federal courts located in New Castle County, Delaware will have exclusive jurisdiction over disputes arising from or relating to these Terms, the Site, or the Services, and each party consents to personal jurisdiction and venue there. To the extent permitted by law, each party waives trial by jury. Lindy may seek temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, security, or platform integrity.
23. Compliance, sanctions, and export controls
You may not use the Site or Services in violation of applicable anti-corruption, sanctions, export-control, or trade laws. You represent that you are not prohibited from receiving the Services under applicable United States law.
24. Changes to these Terms
Lindy may update these Terms by posting a revised version and effective date. Changes apply prospectively. If a material change affects an active engagement, the executed SOW and any amendment govern that engagement.
25. Miscellaneous
These Terms and the applicable SOW constitute the entire agreement concerning their subject matter. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms or an SOW without Lindy’s written consent. Lindy may assign them to an affiliate or in connection with a merger, financing, reorganization, sale of assets, or change of control. The parties are independent contractors. No third party is a beneficiary of these Terms. Headings are for convenience only.
26. Contact
Lindy Panels, Inc.
800 N King Street
Suite 304-2125
Wilmington, Delaware 19801
United States
Email: abhay@lindypanels.com