FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
How long does it take to get a Knowledge Panel?
Stage 1, the mini-panel, usually appears within 15 to 20 days. This may include your name, photo, one-line title, and primary social profile.
Stage 2, the full panel, typically appears within 2 to 2.5 months from the start date. This may include your overview, education, key facts, profiles, and “People also search for.”
Common-name or heavily contested cases can take 3 to 4 months.
What does Lindy actually do?
Lindy engineers the signals Google uses to recognize you as an entity.
That includes structured data, schema markup, authoritative third-party references, social profiles, citation signals, and entity graph alignment alongside our proprietary methods to trigger a Knowledge Panel. Once the panel appears, we guide the claim process so the result can be managed properly.
The end state is a complete, claimed, and stable Knowledge Panel for your name.
My name is common, or someone famous shares it. Can I still get a panel?
Yes.
We use a name-variant and disambiguation strategy, such as “Alan J. Johnson” instead of “Alan Johnson,” then make that version consistent across LinkedIn, email, bylines, websites, and press.
Common-name cases usually take longer, but the scope does not change.
What is a Google Knowledge Panel?
A Google Knowledge Panel is the information card that appears on Google when you search for a recognized person or company.
It can include your photo, title, short bio, education, social links, “People also search for,” and other key facts. It is pulled from Google’s Knowledge Graph, not from a profile you manually fill out.
You cannot pay Google to create one. A panel appears when Google understands that you are a verifiable entity.
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
If we cannot create a Google Knowledge Panel or KGMID for you, we will refund you in full.
Do I have to pay monthly?
No.
The Knowledge Panel build is a one-time project. Optional add-ons are available, including SERP monitoring, identity monitoring, and Lindy GEO retainers, but none are mandatory.
How does payment work?
Payment is split 50/50.
The first half is due on intake. The second half is due only after Stage 2 panel completion.
We support credit card and wire payments. Escrow is available on request for multi-entity engagements.
How much does it cost?
Pricing depends on your specific search result.
The main variables are name contestedness, number of entities, and scope. For example, pricing changes if we are building a panel only, a panel plus personal website, or a panel plus broader SERP management.
You receive the exact price on the call after we audit your search result. Bulk pricing is available for three or more entities.
Security questions
Security-related questions our customers ask the most
Someone else is trying to claim a panel under our shared name. What happens?
In disambiguation cases, the entity with the stronger, clearer signal stack usually wins.
We move quickly on these cases. Flag it on the call so we can audit the search result, competing entities, and existing signals.
How is this different from an SEO agency or PR firm?
SEO agencies usually handle general search result optimization. PR firms help you get press.
Lindy focuses specifically on Knowledge Graph entity verification, confidence-score optimization, schema, structured data, and the technical signals that help Google understand who you are.
That is our core lever, and we work on it full-time.
Who owns the panel after delivery?
You do.
Google verifies you as the panel manager. We can add a Lindy team member as a secondary manager for ongoing corrections and updates.
You can revoke that access at any time. There is no lock-in.
What gets shown publicly?
A panel can show your title, education, short bio, social profiles, and “People also search for.”
Optional fields include place and date of birth. You decide what to include during intake.
We do not publish private information such as your home address, phone number, or email.