Privacy Policy

Effective Date: March 14, 2026 Last Updated: March 14, 2026

Lindy GEO Technologies LLP ("Company," "we," "us," or "our"), a limited liability partnership registered in India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lindypanels.com ("Website") or engage our services.

This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA), as applicable.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you interact with our Website or Services, including:

Contact form submissions: Your name, email address, phone number, and any message or inquiry you submit through our contact or booking forms.
Service engagement information: Information provided during the course of our service delivery, including business details, professional credentials, and publicly available information necessary for the creation and management of Google Knowledge Panels.
Communication records: Records of correspondence between you and our team, including emails and call notes.

1.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically, including:

Device and browser information: Your IP address, browser type and version, operating system, and device type.
Usage data: Pages visited, time spent on pages, referring URL, and navigation patterns on the Website.
Cookies and similar technologies: Information collected through cookies and analytics tools as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries: Processing and responding to contact form submissions, booking requests, and general inquiries.
To deliver our Services: Using the information provided to execute our reputation management and Knowledge Panel services as agreed upon in a service engagement.
To improve our Website: Analyzing usage data through Google Analytics to understand how visitors use our Website, identify issues, and enhance the user experience.
To communicate with you: Sending service-related communications, updates, and follow-ups relevant to your inquiry or engagement with us.
To comply with legal obligations: Meeting our obligations under applicable Indian law, including record-keeping requirements.

3. Legal Basis for Processing

We process your personal data on the following bases:

Consent: When you voluntarily submit your information through our contact forms, you consent to our processing of that information for the purposes stated.
Contractual necessity: When you engage our Services, we process information necessary to fulfill our contractual obligations to you.
Legitimate interest: We process certain data (such as analytics data) to improve our Website and Services, which constitutes a legitimate business interest that does not override your rights.
Legal obligation: We may process data when required by applicable law.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service providers: We may share information with trusted third-party service providers who assist us in operating our Website and delivering our Services, including website hosting (Framer) and analytics (Google). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Contact form data: Retained for up to 2 years from the date of submission, unless you engage our Services, in which case it is retained for the duration of the engagement plus 3 years.
Service engagement records: Retained for the duration of the engagement plus 5 years, in accordance with Indian legal and regulatory requirements.
Analytics data: Aggregated and anonymized analytics data may be retained indefinitely as it cannot be used to identify individuals.

You may request deletion of your personal data at any time by contacting us using the details provided in Section 10.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure HTTPS encryption on our Website.
Restricted access to personal data on a need-to-know basis.
Regular review and updating of our security practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, you have the following rights:

Right to access: You may request confirmation of whether we process your personal data and obtain a copy of the data we hold about you.
Right to correction: You may request that we correct any inaccurate or incomplete personal data.
Right to erasure: You may request that we delete your personal data, subject to any legal obligations requiring us to retain certain records.
Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Right to grievance redressal: You may raise a grievance with our Grievance Officer (details in Section 10) or with the Data Protection Board of India, as applicable.

To exercise any of these rights, please contact us using the details provided in Section 10.

8. Children's Privacy

Our Website and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information promptly.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Grievance Officer

In accordance with applicable Indian law, the details of our Grievance Officer are as follows:

Name: Abhay Jain Email: abhay@Lindygeo.com Address: Lindy GEO Technologies LLP, BS-8, Acropolis Mall, Thaltej, Ahmedabad 380059, Gujarat, India

We will acknowledge your grievance within 24 hours and endeavor to resolve it within 30 days of receipt.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.