1. Scope and controller
This Privacy Policy explains how Lindy Panels, Inc. ("Lindy," "we," "us," or "our") collects, uses, discloses, and retains personal information through lindypanels.com, related pages and forms, communications, recruiting activities, and professional services. Lindy Panels, Inc. is the controller or business responsible for the personal information described here, except where we process information solely on a client’s documented instructions.
2. Information we collect
We may collect the categories below. The information collected in a particular interaction depends on how you engage with us.
• Contact and professional information. Name, business email, telephone number, company, role, time zone, location, social profiles, website, professional biography, and related details.
• Inquiry and communications information. Form responses, emails, messages, meeting notes, support requests, feedback, and other communications.
• Client and project information. Identity materials, photographs, biographies, credentials, entity relationships, reference sources, approvals, public-profile information, project files, and information needed to perform an SOW.
• Payment and transaction information. Billing address, invoice details, payment status, transaction identifiers, and limited payment metadata. Payment processors generally receive full card or bank details directly.
• Applicant information. Resume, work history, portfolio, application responses, interview notes, compensation expectations, references, and other recruiting information.
• Call recordings and transcripts. If we notify participants that a call is recorded or transcribed, we may collect the recording, transcript, and related notes.
• Device and usage information. IP address, browser, device identifiers, operating system, pages viewed, links clicked, referring page, approximate location derived from IP, timestamps, and interactions with the Site.
• Cookie and advertising information. Cookie identifiers, analytics events, advertising attribution, campaign information, and audience or conversion signals.
• Public and third-party information. Information from public websites, search results, social profiles, news sources, entity databases, referrals, service providers, and business partners.
3. Sources of information
We collect information directly from you, automatically from devices and browsers, from clients or representatives, from public sources, and from service providers or business partners.
4. How we use information
We may use personal information for the following purposes:
• Respond to inquiries, qualify opportunities, schedule calls, and provide requested information.
• Prepare proposals, enter into and administer SOWs, perform Services, obtain approvals, and provide support.
• Process invoices, payments, accounting, taxes, audits, and business records.
• Operate, personalize, measure, secure, troubleshoot, and improve the Site and Services.
• Conduct analytics, attribution, advertising, retargeting, and marketing, subject to available choices and applicable law.
• Recruit, evaluate, communicate with, and maintain records concerning applicants and contractors.
• Create recordings, transcripts, summaries, and internal records when notice and any required consent are provided.
• Use public and authorized information for entity research, audits, deliverables, submissions, publication coordination, and ongoing optimization.
• Prevent fraud, misuse, security incidents, and unlawful activity, and enforce agreements.
• Comply with law, legal process, tax and accounting obligations, and protect rights, safety, and property.
• Evaluate or complete a financing, merger, acquisition, reorganization, sale, or other corporate transaction.
5. Lawful bases for EEA and UK processing
Where European Economic Area or United Kingdom law requires a lawful basis, we rely on one or more of the following: performance of a contract or pre-contract steps; legitimate interests in operating, securing, marketing, and improving our business; consent, including for non-essential cookies or certain marketing; and compliance with legal obligations. Where we rely on legitimate interests, we consider the impact on the individual and applicable rights.
6. How we disclose information
We may disclose personal information to the following categories of recipients, subject to appropriate restrictions where required:
• Service providers. Hosting, content delivery, analytics, advertising, forms, CRM, scheduling, communications, video conferencing, payment processing, accounting, security, storage, transcription, and artificial-intelligence providers.
• Contractors and personnel. Team members and contractors who need information to operate the business or perform Services and who are subject to confidentiality obligations.
• Client-authorized platforms and publishers. Search, knowledge graph, structured-data, social, profile, publication, press-distribution, and other platforms where disclosure or publication is part of an authorized engagement.
• Professional advisers. Lawyers, accountants, auditors, insurers, bankers, and other advisers.
• Authorities and protective disclosures. Courts, regulators, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, security, or property.
• Corporate transactions. Actual or prospective investors, lenders, buyers, sellers, and advisers in connection with a financing, merger, acquisition, reorganization, sale, or similar transaction.
7. Public information and authorized publication
Some Services are designed to improve or correct a client’s public professional identity. Information a client authorizes may therefore be published or submitted to public websites and third-party platforms. Once information is made public or accepted by a third party, that third party’s rules and privacy practices apply, and Lindy may not be able to remove every copy or downstream use.
8. Sale, sharing, and targeted advertising
We do not sell personal information for money. We may use analytics and advertising technologies that disclose identifiers and internet or network activity to providers for measurement, attribution, audience creation, or cross-context behavioral advertising. Some privacy laws may define these disclosures as a "sale," "sharing," or targeted advertising. Where applicable, you may opt out through Cookie Preferences or a legally recognized browser-based opt-out preference signal. We honor such signals where required by applicable law.
9. Cookies and similar technologies
We use cookies, pixels, tags, local storage, and similar technologies as described in the Cookie Policy. Where required, non-essential technologies are used only after consent. You may change your choices through Cookie Preferences.
10. Artificial-intelligence service providers
We may use AI-enabled service providers for drafting, analysis, transcription, research organization, workflow support, or service delivery. We seek to limit data to what is reasonably necessary and use contractual or account controls where available. Do not provide highly sensitive personal information unless Lindy specifically requests it for a legitimate purpose.
11. Retention
We retain personal information only for as long as reasonably necessary for the purposes described, including legal, accounting, dispute, security, and support needs. Typical periods are:
• Lead and prospect records: up to 36 months after the last substantive interaction.
• Client and project records: for the engagement, any agreed support period, and generally up to 7 years afterward, unless a longer period is reasonably needed for an ongoing obligation, dispute, or legal requirement.
• Payment, tax, and accounting records: generally 7 years or the period required by applicable law.
• Applicant records: generally up to 24 months after the applicable process, unless the person is hired, asks us to retain the information longer, or law requires a different period.
• Recordings and transcripts: generally up to 24 months, unless needed for an active engagement, dispute, training record, or legal obligation.
• Cookie and analytics information: according to the applicable provider settings and the choices available through Cookie Preferences.
12. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission, storage system, or security measure is completely secure. You are responsible for using appropriate security when communicating with us and for avoiding unnecessary transmission of highly sensitive information.
13. International transfers
Lindy is based in the United States and may use personnel and providers in the United States, India, the European Economic Area, the United Kingdom, and other jurisdictions. Information may be transferred to countries with different data-protection laws. Where required, we use contractual safeguards, recognized transfer mechanisms, or another lawful basis for international transfer.
14. Your privacy rights
Depending on your location and applicable law, you may have rights to access, know, correct, delete, restrict, object, obtain a portable copy, withdraw consent, opt out of sale or sharing, opt out of targeted advertising, limit certain uses of sensitive information, or appeal a decision concerning a request. You may also have the right not to receive discriminatory treatment for exercising a privacy right.
To submit a request, email abhay@lindypanels.com with the subject line "Privacy Request." Describe the request and the relationship through which Lindy collected the information. We may verify identity and authority before acting. Authorized agents may be required to provide proof of authority. We will respond within the period required by applicable law.
If we deny an appealable request, you may appeal by replying to the decision email with the subject line "Privacy Appeal." Delaware residents may also contact the Delaware Department of Justice at privacy@delaware.gov. California residents may use Cookie Preferences or a recognized Global Privacy Control signal to exercise applicable opt-out rights.
15. Marketing choices
You may unsubscribe from marketing emails through the link in the message or by contacting us. You may opt out of marketing texts by replying STOP. Transactional, scheduling, billing, and project communications may continue when necessary to respond to an inquiry or administer an engagement.
16. Children
The Site and Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child provided information, contact us so we can review and delete it where appropriate.
17. Third-party websites and platforms
Third-party websites, embeds, and platforms have their own privacy practices. This Privacy Policy does not govern information processed independently by those third parties.
18. Automated decision-making
We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects concerning individuals.
19. Changes to this Privacy Policy
We may update this Privacy Policy by posting a revised version and effective date. We will provide additional notice where required by law.
20. Contact
Lindy Panels, Inc.
800 N King Street
Suite 304-2125
Wilmington, Delaware 19801
United States
Email: abhay@lindypanels.com